Frequently Asked Questions:
1. Who is eligible to be seen at The Olympia Free Clinic?
You are eligible for our services if you are an adult (18+ years of age) who is uninsured or "underinsured." We consider you to be underinsured if:
you are covered by Medicare or Medicaid and are unable to get an appointment with a provider;
you are privately insured, but are unable to afford your deductible or co-pays;
your insurance does not cover medically necessary care; or
there is a demonstrated lack of community resources for the care you are seeking.
Our goal is to treat immediate needs and help you find long-term health care. We will assist by connecting you to appropriate community health resources.
2. Are all of the services at the clinic free?
Yes, all of the services at the clinic are provided at no cost. Some patients wish to make donations, which are always welcome, but never necessary or expected.
3. Do I have to live in Olympia to be seen at the clinic?
No, you do not have to be a resident of Olympia. TOFC is happy to serve whomever wishes to be seen by one of our providers.
4. If a patient needs immediate medical care, will they be seen first?
The Olympia Free Clinic is a walk-in clinic and patients are seen in order of arrival. We do not provide urgent or emergency medical care. If you arrive with a health issue that may be life-threatening, a TOFC provider will help you to access the appropriate emergency medical facility.
5. Are children treated at The Olympia Free Clinic?
No. All children are eligible for free health care in the state of Washington and will be better served if they are followed by a regular primary care provider.
6. What services does the clinic provide?
TOFC provides acute medical care for problems such as sudden illnesses or mild injuries. We understand that patients might also need care for chronic medical conditions such as diabetes, hypertension, depression, and others, and we also address these health concerns. Our goal is to treat immediate needs and help patients transition into a health care environment that can provide long-term care for ongoing needs, such as primary care.
Services NOT provided by TOFC:
Emergency or urgent care
Prescriptions for Narcotics or Benzodiazepines
STI testing for well patients. We will screen for STIs for patients experiencing symptoms, or when it is considered medically necessary, such as in the event of sexual assault, or having a partner who has tested positive for an STI.
7. Are there other free clinics in Washington?
For a list of all free clinics in Washington State, please visit: http://www.wafreeclinics.org/clinics.html
8. How does the clinic protect my privacy?
Patients at The Olympia Free Clinic are provided the same consideration, respect, and privacy that they would receive at any other health care facility. All volunteers sign a confidentiality agreement and TOFC adheres to patient privacy regulations required by HIPAA, and other federal and state laws, as they apply to free health clinics.
9. Do I have to meet with a social worker?
We include access to a resource navigator so that we can best assist patients in dismantling social and socioeconomic barriers to health. We highly encourage that all patients meet with the resource navigator.