FAQs

1. Are all of the services at the clinic free?

Yes, all of the services within our clinic are no cost. Some patients wish to make donations, which are always appreciated but never expected. If we refer you for services outside of our clinic, there may be a cost. We will give you information about costs and financial assistance before we refer you.

2. Do I have to live in Olympia to be seen at the clinic?

No, you do not have to live in Olympia. We are happy to serve whoever wishes to be seen by one of our providers.

3. If I need immediate medical care, will I be seen first?

We see patients based on the order of their appointment time. We do not provide urgent or emergency medical care. If you arrive with a health issue that may be life-threatening, a TOFC provider will help you to access the appropriate emergency medical facility.

4. Are children treated at The Olympia Free Clinic?

We only see adults aged 18+ at our clinic. All children are eligible for free health care in the state of Washington and are better served if they get regular care by a primary care provider.

5. What services does the clinic provide?

TOFC provides acute medical care for problems such as sudden illnesses or mild injuries. We understand that patients might also need care for chronic medical conditions such as diabetes, hypertension, depression, and others, and we also address these health concerns. Our goal is to treat immediate needs and help patients transition into a health care environment that can provide long-term care for ongoing needs, such as primary care.

TOFC does NOT offer: Emergency or urgent care; Prescriptions for Narcotics or Benzodiazepines; Physicals; Abortions; and Prenatal care.

7. Are there other free clinics in Washington?

Yes! For a list of all free clinics in Washington State, please visit: https://www.wahealthcareaccessalliance.org/search-for-clinics

8. How does the clinic protect my privacy?

Patients at The Olympia Free Clinic are given the same consideration, respect, and privacy that they would receive at any other health care facility. All volunteers sign a confidentiality agreement and TOFC adheres to patient privacy regulations required by HIPAA, and other federal and state laws, as they apply to free health clinics.

9. Do I have to meet with a social worker?

We include access to a resource navigator so that we can best assist patients in dismantling social and socioeconomic barriers to health. We highly encourage all patients to meet with the resource navigator.